Worlds worst haircut, lost my confidence, refused to agree to a proper solution and accused me of threatening them - avoid this company AT ALL COSTS. Completely ruined my hair - gave me a mullet-like hairstyle!!! I went for a very simple haircut and asked for my hair to be slightly graduated so I had a few pieces hanging just below my jaw when my hair was up to lightly frame my face. I even showed a photo just to be super clear. I didn’t realise how awful it was at first as I was given a very bouncy blow dry, but at the event I was at after - I realised just how much of my hair had been looped off and he’d even graduated my hair in the wrong direction! I genuinely cried for days, it wouldn’t fit in a ponytail, hair clip, half up half down and I have a client facing role - I couldn’t leave the house and I still have severe anxiety going out. I went back as they offered to fix it, and although the creative director did her best, it was so awful, it didn’t make much of a difference. She even had to correct the standard haircut as that was really wonky. The only thing that would help give me an ounce of confidence back would be extensions - simply the cost of one client coming in for highlights and a blow dry but they refused and even verged on trying to accuse me of threatening and abusive behaviour just because I said I’d write a review if they wouldn’t fairly cover the cost. In all my emails I had mentioned how lovely the staff and service had been - which I really didn’t have to do, given that their services left me feeling genuinely agoraphobic. I put my full trust in Tiara Organics and they have been so stubborn. I sent them a video since it had in their opinion been ‘fixed’ which showed how awful and all over the place it was. They said they were satisfied with the fringe. 1st mistake - I never asked for a fringe and so proving me right, 2nd mistake - it’s appalling and for a hairdresser to approve this cut - I’m shocked they are still in business. If anyone wants proof I am more than happy to simply forward the email chain from them, showing the videos and photos.
One of the best experiences ever. Love all the staff here. From the minute you walk in until you leave they are nothing but professional. Dimple has been colouring and treating my hair for about 5 years now. The growth and strength is unbelievable. She knows what I want and I have never been disappointed. I have also taken my daughter on a few occasions and she keeps telling me she feels so special when Dimple does her hair. Book you won’t regret it!! Thanks to all at Tiara. Keep doing what you are doing xxx
Hi- I came the first time to the Salon 3 years ago and since then I never go to another place. My hairdresser Seeta is just amazing: very talented colorist, she immediately figured out what I needed for my colour (something very natural with sunkiss effect). And the cut is just perfect! Each and every time I see my friends after I only have compliments. Besides the team is super nice !! I highly recommend the salon
Seeta is an expert of her craft. I came in one day with highlights that went wrong from another hairdresser. She fixed it and now my hair is how I wanted it. She will go above and beyond to make sure your hair is looking how you want it. I am Muslim and cover my hair and they are able accommodate me when people come in. Highly recommend :)
