Very friendly owner, and I was lucky as they were open on a Sunday, and there was a nice farmer’s market outside the shop. Happy to have found what I wanted to buy.
Lovely and helpful owner who stocks genuinely great brands (like Orijen and Thrive) that are hard to source elsewhere! Much better than supermarket fare. Many plastic-free products that are suitable for all pet types.
Large range of dog, cat, and bird/fish/reptile supplies with friendly fellas running the place. Plenty of puppy supplies, huge range of dog and cat foods to pick from.
So after needing a new harness for my Frenchie pup and saving up for a k9 harness I finally went to the pet shop with my pup in tow, the experience left me feeling like they just wasted my money. not only did the guy behind the counter seem like he didn't want help me, even after waiting 10 minutes while he flirted with the lady in front of me but as soon as it was my turn he was super unhelpful, both gentlemen where tbh. sold me cheaper harness as all the decent ones were all gone and showed no interest in helping me find a suitable alternative just in selling me one that was to small, over-priced and ( he wouldn't help me fit it properly to get the sizing right and once I clumsily tried it on her he then convinced me it was a perfect fit and that all I had to do was adjust the straps. Once home it became apparent that it was too small no matter how I fiddled with it, so now Bella has to wear it until next month when i can replace it I. Was also sold the most expensive dewormer and anti flea product despite me explaining that I couldn't afford much ended up charging me for the most expensive products. Won't ever be going here again I felt ripped off and ate into my food shopping money for the month so he could wring a few more quid out of me. 50 quid out of pocket Customer service is selective and once had my money he could t get me out quick enough
